qs999 Terms and Conditions
All rules regarding account registration, gaming, bonuses and payments on the qs999 platform are detailed here.
Welcome to qs999. These Terms and Conditions ("Terms") form the legal agreement governing use of the qs999 platform. Please read these Terms in full before using the website. By creating an account or using the platform, you are considered to have agreed to these Terms.
Eligibility and Age Requirements
Age Requirement
To open an account and use gaming services on the qs999 platform, you must be at least 21 (twenty-one) years of age. We may request identification or other proof of age at any time. This platform is operated for persons aged 21 and above only.
Geographic Eligibility
qs999 primarily provides services to users in Bangladesh. You are solely responsible for knowing the laws and regulations regarding online gaming in the country or region where you reside. Persons in countries or regions where online gaming is illegal may not use this platform.
Mental Capacity
Platform users must have full mental capacity and the ability to make their own decisions. The platform may not be used while under the influence of substances or while mentally impaired.
Account Registration and Management
One Account Policy
Each individual may create only one account. Creating multiple accounts is strictly prohibited and will result in the permanent closure of all accounts, and any balance may be forfeited.
Providing Accurate Information
You must provide accurate, complete and up-to-date information at the time of registration. qs999 reserves the right to cancel an account if false information is provided.
Password Security
It is your responsibility to keep your account password confidential. You may not allow anyone else to use your account. If you suspect unauthorized access to your account, notify our support team immediately.
Identity Verification (KYC)
qs999 may request identity verification before processing withdrawals or for security purposes. This process may require you to provide a copy of your national identity card, passport or other government-issued identification.
Deposit and Withdrawal Policy
Minimum Deposit: ৳500 (per method) | Minimum Withdrawal: ৳800 | Withdrawal Time: 10-45 minutes
Accepted Payment Methods
qs999 supports the following payment methods:
- bKash
- Nagad
- Rocket
- Bank Transfer (all major Bangladeshi banks)
Deposit Terms
- The minimum deposit amount is ৳500 (per method).
- Deposited funds must be sent from your own account only — third-party payments are not accepted.
- It may take some time for the deposited amount to be reflected in your account. If you experience any issues, contact support.
- qs999 does not charge any additional fees for transactions, however your payment provider may charge fees.
Withdrawal Terms
- The minimum withdrawal amount is ৳800.
- Withdrawal requests are generally processed within 10 to 45 minutes.
- Withdrawals may only be made to a verified payment method and must go to your own account.
- Withdrawals may be temporarily suspended if bonus wagering requirements have not been met.
- Withdrawal processing may be delayed if identity verification has not been completed.
Anti-Money Laundering Policy
qs999 is firmly committed to preventing money laundering. We reserve the right to review any suspicious transactions. We may request information about the source of a transaction if necessary.
Bonuses and Promotional Offers
Welcome Bonus: 100% bonus on first deposit, up to ৳15,000. Wagering requirement: 25x.
Welcome Bonus Terms
- New members will receive a 100% bonus on their first deposit, up to ৳15,000.
- Before withdrawing the bonus amount, the total of deposit plus bonus must be wagered 25 times.
- The period to meet the wagering requirement is within the specified time from the date the bonus is awarded.
- The bonus applies once only and cannot be claimed from multiple accounts.
- qs999 reserves the right to modify or cancel any bonus offer.
VIP Cashback Program
qs999 has three VIP tiers, offering weekly cashback benefits through regular play:
- Bronze: Up to 0.3% cashback weekly.
- Silver: Up to 0.5% cashback weekly.
- Gold: Up to 0.8% cashback weekly.
Promotion to a higher VIP tier is based on active gaming activity and regular participation on the platform. Cashback benefits apply each week.
General Bonus Rules
- Bonus benefits may apply across various games, however some games may have different rules regarding wagering contribution.
- Direct withdrawal of a bonus balance is not possible; it will be converted to real balance after the wagering requirement is met.
- If bonus terms are violated, the bonus and any associated winnings will be forfeited.
Gaming Rules
General Gaming Policy
- All games are operated using fair Random Number Generator (RNG) technology.
- Game outcomes are completely random and not predetermined.
- In the event of a technical error or game disconnection, decisions will be made in accordance with the applicable rules.
- qs999 game results are final and binding.
Game Provider Terms
The qs999 platform offers games from various international game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming and Ezugi. These games are also operated under the respective provider's own terms and conditions.
Betting Limits
Each game has its own minimum and maximum betting limits, which are displayed within the game. qs999 may also set overall account betting limits. If unusual betting patterns are detected, qs999 reserves the right to investigate.
Prohibited Activities
Strictly Prohibited Activities
The following activities are strictly prohibited on the qs999 platform and may result in account cancellation and forfeiture of balance:
- Playing games using bots, scripts or automated software.
- Creating multiple accounts to claim bonus benefits.
- Attempting to control game outcomes by colluding with other players.
- Attempting to access the platform through hacking or cyberattacks.
- Using the platform for money laundering or any other illegal purpose.
- Operating an account using a false identity or the identity of a third party.
- Deliberately exploiting software bugs in the platform to gain an unfair advantage.
Privacy and Data Protection
Data Collection and Use
qs999 uses SSL encryption and advanced security technology to keep your personal data safe. We use your information solely to provide and improve our services. For more details, please read our Privacy Policy.
Cookie Policy
The qs999 website uses cookies to improve your experience. By using the website, you are considered to have consented to the use of cookies. You can manage cookies through your browser settings, however some features may become limited as a result.
Responsible Gaming
Setting Gaming Limits
qs999 believes in responsible gaming. You can set deposit, betting and loss limits on your account. A temporary break or self-exclusion option is also available. For more information, visit our Responsible Gaming page.
Addiction Prevention
Gaming addiction is a serious problem. If you feel that you or someone you know is suffering from gaming addiction, contact our support team immediately. We provide 24/7 live chat support in Bengali.
Protection of Minors
qs999 strictly prohibits minors from using the platform. If you use a shared family computer or device, keep your account secure and ensure that no underage person can access your device or account.
Account Suspension and Termination
qs999's Rights
qs999 reserves the right to temporarily or permanently close an account in the following circumstances:
- If these Terms are violated.
- If fraudulent activity is suspected.
- In cases of providing false information or identity fraud.
- If there is involvement in money laundering or other illegal activities.
- If a self-exclusion request has been made.
User Rights
You may request to close your account at any time through the support team. Before account closure, any remaining balance may be withdrawn subject to applicable terms and conditions being met. If an account is closed due to a breach of terms and conditions, the balance may be forfeited.
Limitation of Liability
Service Limitations
The qs999 platform provides services on an "as is" basis. qs999 is not liable for any losses caused by technical issues, internet connection disruptions, or third-party service failures. We strive to resolve any service unavailability as quickly as possible.
Gaming Losses
Gaming is inherently risky. Any money spent on betting or gaming is entirely at your own risk. qs999 is under no obligation to compensate you for your gaming losses.
Changes to Terms
Right to Make Changes
qs999 reserves the right to change these terms and conditions at any time. For significant changes, we will post a notice on the platform. Continued use of the platform after changes have been made will be considered as your acceptance of the new terms and conditions. It is therefore recommended that you visit this page regularly.
Contact & Support
Support Team
If you have any questions about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
Our support team is available in Bengali, seven days a week, twenty-four hours a day, at your service.
Complaint Process
If you have a complaint, please contact our support team first. We will endeavour to resolve your complaint as quickly as possible. Our goal is to ensure a fair and satisfactory gaming experience for all users.
These terms and conditions have been written in Bengali. The Bengali version shall be considered final for the purposes of any interpretation. Please read and understand these terms and conditions in full before joining qs999.